Frequently Asked Question
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The market is undergoing a revolution, particularly with the emergence of artificial intelligence (AI). Tools like ChatGPT, Gemini, or Copilot are now accessible to everyone, and companies need to learn how to leverage these technologies while managing their data. AI is transforming how we work and interact with data, but it also raises questions about governance and security.
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We are at the forefront, with a dedicated AI team and a support program to help businesses adopt these technologies securely and effectively. We invest in innovative solutions like our sovereign cloud GDCA and continuously adapt our teams to meet the ever-evolving needs of our clients. Our agile structure, established more than three years ago, allows us to be extremely responsive to digital challenges.
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You don’t need to do anything at all. Your current products, professional services, and contracts will remain unchanged.
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The rebranding began in Belgium in 2023, but the Telindus name was retained in the Netherlands and Luxembourg. Telindus, founded in 1979, still enjoys excellent recognition, as evidenced by our annual growth and the continuous improvement of our Net Promoter Score (NPS), a key indicator of customer satisfaction. After careful preparation, we decided it was time to adopt the Proximus NXT brand to unify our presence across the Benelux region.
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Yes, at Proximus NXT Luxembourg, we place our clients' needs at the center of our focus. Our broad range of products and services provides a solid foundation for developing technological solutions tailored to each company, whether large multinationals, public administrations, or SMEs. Our experts accompany you throughout your company’s digital transformation.
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By adopting the Proximus NXT brand, we are unifying our identity across the professional market under a single banner, already used in Belgium. This allows us to bring more coherence and simplicity to our clients, especially those operating in multiple Benelux countries. By harmonizing our approach, we strengthen our visibility and our ability to offer common solutions adapted to each market. For example, our GDCA solution, a sovereign cloud operated in Luxembourg, is intended for all our European markets.
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The main advantage of Proximus NXT Luxembourg lies in our ability to provide cutting-edge telecommunications and ICT solutions. We adopt inclusive collaboration models, with a personalized approach that places your business objectives at the center of our thinking, ensuring true digital transformation.
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Our main strength is the completeness of our offering, covering ICT, Telecom, and security services under one brand for all types of businesses. We provide secure and sovereign solutions accessible to multinationals, SMEs, or public administrations, with the support of nearly 800 employees based in Luxembourg. We are also investing in pioneering solutions like GDCA, an example of our commitment to innovation.
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Proximus NXT becomes our new identity for the professional market. While the name changes, our commitment remains the same: to support businesses in managing their data and making them more competitive. We continue to collaborate with global and local technology partners to provide comprehensive services tailored to the specific needs of each company.
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The letters NXT are a simplified form of “NEXT,” symbolizing our ambition to tackle tomorrow’s technological challenges together. With the help of our experts, we anticipate future needs, placing values such as sustainability, diversity, responsibility, and ethics at the core of our actions.