Business Continuity Plan

Emergency, incident, unexpected event, your business can't afford to hit pause.

With the Proximus NXT Business Continuity Plan, your critical services stay up and running, whatever happens.. Redirected calls, active lines, connected clients: everything keeps working.

Never down. Always in control. Truly connected.

Ensure the Continuity of Your Business Communications

In a world where connectivity is essential, the reliability of your business phone lines cannot be left to chance. Every company has a unique telecom infrastructure—whether fixed, mobile, or hybrid—tailored to its needs, tools, and providers.

This is why Proximus NXT offers a Business Continuity Plan (BCP) service, an essential solution to ensure your communications continue uninterrupted in any situation.

Ensure the Resilience of Your Business Telephony

The BCP (Business Continuity Plan) brings together preventive practices and protective mechanisms designed to keep your business running smoothly, even in the face of unexpected events:

• Network outages or service interruptions

• Cyberattacks

• Health crises or exceptional events

• On-site technical failures

With Proximus NXT BCP, your fixed phone lines remain accessible, and calls are automatically redirected, allowing your teams to continue working without disruption.

A Flexible and Easy-to-Manage Solution

The Proximus NXT BCP service integrates seamlessly with your existing or future telecom infrastructure (SIP Trunk). It secures the key endpoints of your organization and ensures intelligent management of incoming call routing to external destinations.

Through your private Proximus NXT WebSelfCare interface, you can:

• Authenticate securely

• Configure call redirection to any number of your choice

• Customize routing for each DDI or DDI group (individual fixed line number)

• Activate or deactivate the service at any time, 24/7, from anywhere

Compatible with all call control platforms (Microsoft Teams, U-call, U-touch, IP-PBX, etc.), the BCP service gives you complete flexibility in managing your communications.

A Trusted Partner for Your Cloud Migration Projects

The Proximus NXT BCP service is the ideal solution for companies migrating to a public cloud environment, such as Microsoft Teams. Our experts guide you every step of the way to define the continuity strategy best suited to your business needs.