Mobile Buy-Back Program

Why recycle your mobile phones and tablets?

Every year, millions of devices are replaced even though they are still working or could be repaired. However, mobile phones and tablets contain valuable materials (gold, copper, lithium, cobalt, etc.) whose extraction has a significant environmental and human impact.

Recycling your devices helps to:

• Preserve natural resources

• Limit the extraction of new raw materials

• Reduce electronic waste

• Prevent the release of toxic substances that pollute soil and water

Beyond the environmental aspect, recycling is part of a circular economy approach: recovered materials are reused to manufacture new equipment. Recycling therefore means taking concrete action for a more sustainable future.

♻️Discover Proximus NXT’s Buyback Offer

Proximus NXT offers to buy back your unused mobile phones or tablets for recycling or reintegration into the market (minimum 5 devices per request).

How to get a quote:

1. Download the form to complete.

2. Fill in the form with the requested information (device assessment criteria).

3. Send it: 

• By email to telecomcc@proximus.lu,

• Or via the form below.

We will provide your quote based on the information you submit.

Once the quote is accepted

Before the devices are collected, please:

• Back up your devices to avoid any loss of files

• Remove iCloud or Google accounts and unenroll the devices from any MDM solution

• Factory reset the devices to ensure all personal data is deleted

Next steps

• We arrange device pick-up directly at your company’s address

• A final assessment of the devices is carried out by our partner

• A final quote will be provided based on this evaluation

• A credit note corresponding to the final amount will be issued, redeemable for the purchase of equipment (mobile phones and accessories)