Business continuity: anticipating disruptions to remain constantly available
The question is no longer whether a company will face a disruption, but when. Cyberattacks, power outages, network incidents, unavailability of critical suppliers… risks are multiplying, and their consequences can be severe: production shutdowns, inability to communicate, revenue loss, damage to brand image, or even contract terminations.
That’s the core of Business Continuity Planning (BCP): proactively implementing concrete measures to ensure business operations can continue, even during a crisis.
Thinking continuity beyond the IT system
When discussing BCP, the focus is usually on IT: backups, server redundancy, access security. These are of course essential. But a truly effective continuity strategy must not overlook the very foundations of connectivity.
One often underestimated link is telecommunications. Without internet, mobile network, or functional telephony, even the best IT infrastructure becomes useless.
Telecoms: the critical link in continuity
• Without internet access, there’s no way to connect to cloud tools, ERPs, CRMs, or business platforms.
• Without a working phone line, there’s no customer service, no incoming orders, and no team coordination.
• Without a mobile network, remote and field employees are isolated and ineffective.
Even if your data is backed up, without connectivity, your business remains paralyzed. Connectivity is therefore much more than a convenience, it’s a vital foundation of business continuity.
Connectivity resilience: going beyond simple backup
Today, the best way to ensure constant availability is to diversify connectivity channels.
Not just as a fallback in case of failure, but from the design stage, creating systems built to operate continuously, even if one link goes down.
At Proximus Luxembourg, we implement concrete, easy-to-deploy solutions:
• Dual fixed connections: main fiber line + backup via a different technology or provider.
• Hybrid mobility: backup SIM/eSIM cards on an alternative network.
• Smart routing: devices that automatically switch from one provider to another in case of failure.
In a BCP mindset, it’s not about having a spare tire, it’s about always being able to move forward, no matter the circumstances. An “always-on” system ensures true continuity and allows teams to work normally, even if one element fails.
A local partner for tailored continuity
At Proximus Luxembourg, we support businesses in designing and implementing telecom resilience solutions tailored to their reality.
No one-size-fits-all catalogue—we analyze your usage, dependencies, and specific risks to co-build a robust, flexible, and monitored connectivity architecture.
Our strength: a multi-operator, multi-technology approach, backed by a responsive local presence able to adapt to any environment—offices, branches, industrial sites, or remote work.
