Let's IP together

In Luxembourg, this inevitable change will take place in stages until 2024. In the coming months, each company will be informed by its operator about the end of availability of its existing service and invited to opt for a new offering.

This transition should be seen as an opportunity to carefully consider the available solutions in order to take full advantage of the possibilities offered by Voice over IP technology while ensuring cost-effective communications.

“While telephony is a basic and essential need, it is also a critical component for businesses. As companies are required to make this transition, they can benefit from the recommendations of a customer-focused operator such as Proximus NXT,” explains Hugues Stiernon, Head of Telecom Solutions at Proximus NXT. “By combining our expertise in fixed and mobile telephony and ICT, we can provide a comprehensive and tailored service. We assess each organisation’s communication needs in their entirety. This enables us to ensure that companies remain reachable, facilitate communication with their customers and suppliers, rationalise costs, while guaranteeing an excellent service for every user, whether they are in the office, on the move or working remotely.”

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To name just a few, fixed-mobile convergence allows users to be reached on their mobile phone using their fixed-line number, and vice versa. During periods of remote working, this option is particularly appreciated by businesses and their employees.

If a company has a telephone system, SIP connections offer a tailored number of communication channels with greater flexibility. If the telephone system is reaching the end of its life, it may be worth considering moving it to the Proximus NXT cloud, enabling companies to independently manage the addition or removal of extensions, call forwarding, usage monitoring and more, all through a simple web interface.

“Moving from an analogue line to digital technology is an opportunity to review communication needs and costs, potentially initiate change and take advantage of new benefits,” says Hugues Stiernon. “In many cases, it will be possible to reduce telecommunications costs per employee. By converging all communication tools, users will be able to continue working efficiently using only their PC and smartphone.”

* Integrated Services Digital Network (ISDN)

** Session Initiation Protocol (SIP)