Business ONE

An All-in-One Solution

Within Luxembourg’s economic landscape, SMEs benefit from an ecosystem that supports their growth. Recognizing this dynamic, Proximus NXT has chosen to support these fast-growing companies by offering Business ONE, a solution tailored to their needs in connectivity, networking, security, and telephony. “As Luxembourg is a fertile ground for startups and small businesses, it was essential for us to provide a solution adapted to their unique needs,” says Mariella Corcuera.

With Business ONE, Proximus NXT delivers a comprehensive offer covering all telecommunications needs. “This ‘all-in-one’ approach removes the complexity of dealing with multiple providers. Everything is brought together in a single product, making communication management much easier for our clients,” she adds.

Support and Collaboration

The core purpose of Business ONE is to allow SMEs to refocus on their core activities. “They no longer need to worry about managing the complex aspects of their ICT infrastructure internally,” explains Mariella Corcuera. Maintenance and continuous updates are fully handled, freeing businesses from technical constraints so they can focus on growth and development. This approach is crucial for SMEs, which often have to manage multiple challenges and investments, especially in their early years.

Partnership is at the heart of the Business ONE philosophy, fostering a collaborative relationship with clients. By adopting a transparent approach, Proximus NXT aims to build genuine dialogue with each customer. Companies are assigned a dedicated point of contact, ensuring efficient communication and personalized recommendations for a tailored collaboration.

A Solution That Adapts to SME Needs

Designed with SMEs’ evolving needs in mind, Business ONE is a flexible solution available in three packages: Smart, Smart+, and Premium. Whether supporting rapid growth, modernizing existing infrastructure, or providing new equipment, the offer easily adapts to changes within client organizations.

“We understand that SMEs are constantly evolving. Our goal is to maintain a smooth interaction with them. If our clients inform us that they are planning to onboard ten new employees, each requiring a phone, we adjust our offer accordingly to best meet their needs,” says the Product Manager.

In addition, in response to trends such as remote work, Proximus NXT plans to develop a cloud-based solution that will ensure extended security across all devices, wherever they are. This upcoming version will include an integrated VPN on every mobile device, tablet, or computer, continuously managed by the Business ONE team.

Security as a Priority

In today’s digital landscape, companies face a growing challenge: protecting their information and online activities. “In the past, it was possible to go unnoticed, but that time is over. Threats such as spam, cyberattacks, data breaches, and phishing are now widespread and can affect smaller organizations. In their race to grow, SMEs often lack the resources to protect themselves from these risks. This creates vulnerabilities that malicious actors can exploit. That’s why it is crucial for businesses of all sizes to take proactive measures—it’s like taking out fire insurance for your home: an essential precaution,” explains Mariella Corcuera.

To address this, Proximus NXT has established a strategic partnership with Fortinet, a global leader in cybersecurity. “After analyzing the market, we determined it was the ideal choice, as it is recognized as one of the best security solutions in its field,” she adds. The offer includes a firewall system designed to protect each local network from external intrusions, managed remotely by Proximus NXT.

Local Expertise, End-to-End Management

With a team of technical experts, Proximus NXT ensures full management from a data center located in Luxembourg, delivering optimal performance and security. This approach guarantees geographical proximity and maximum responsiveness for clients. Unlike some competitors that rely on public cloud solutions, Proximus NXT ensures that all equipment is located on the customer’s premises, providing enhanced security and speed.